What makes S.H. Smith & Company different?

Today more than ever it is crucially important to partner with a wholesale broker such as S.H. Smith & Company. We exemplify the true purpose of what a wholesale broker is supposed to be: a specialty lines insurance broker. We bring to you customized and innovative product solutions, unparalleled industry expertise, strategic positioning and risk evaluation expertise not commonly found within the wholesale arena.

S.H. Smith & Company is also unique in how we serve our customers and the ultimate end user of our placements. We are not your typical wholesale brokerage: we are specialists––not generalists.

Licensed in all 50 States

Licensed to work in all 50 states, we represent more than 120 domestic and foreign markets. For certain lines in certain regions, we are the biggest name in the business.

Ability to Perform all Surplus Lines Filings

S.H. Smith & Company has the ability to handle all surplus lines filings and taxes on business we place on your behalf. In addition, all of our proposals include a partially completed affidavit for the ease of the insured. We have a complete licensing/compliance staff in our home office ready to iron out any complicating issues.

Key Industry/Product Specialization

Solutions are our specialty. There is no line of business for which we do not have a market. We have created specialization groups designed to support those industries that have coverage needs crossing several of our divisions, allowing us to keep pace with market and industry changes.

Dedicated Claims Department

We allow insureds to report claims directly to carriers. Our in-house Claims Department includes specialists committed to assisting you in the efficient resolution of claims. Claims can be reported and loss runs requested quickly and easily on our website. And while on-line access to claims is currently not available, all information can be obtained by email or fax with a request to our claims department.

One of the Largest Privately Owned Specialty Brokerages

S.H. Smith & Company is among the largest privately owned specialty brokerages in the country. Our size allows us to provide you with all of the markets you need, with the negotiating power you demand. We have been in business since 1982 under the current ownership structure, with the firm's original roots going back an additional thirty years. Under the direction of our president, Scott H. Smith, the firm has grown to over $200 million in annual written premium.

Experienced Staff

We have the brightest, most energetic and capable staff in our industry. In addition to our management team members, who each have over 25 years experience—both on the wholesale side of the business as well as on the insurance carrier side—our 100+ professionals throughout our 7 office locations are recognized as experts in their respective fields. In the past year, they managed over 40,000 requests for quotations and have placed over 25,000 policies, working with over 120 different insurance companies.

Teamwork & Collaboration

Each of our regional sales managers works directly with our in-house product specialists to bring our clients responsive and attentive service with our depth of knowledge and creativity. This innovative and team-oriented approach has enabled us to become the wholesale broker of choice for many of the country's premier independent agencies and members of broker networks both regionally and nationally.

Advanced Communications & Technology System

S.H. Smith & Company has invested heavily in our technology and communication systems to enable our brokers, underwriters and sales personnel immediate access to data and information at any moment from anywhere in the world. Our proprietary system includes state-of-the-art servers and hardware, Citrix-based software, and is built on a visual basic platform. Our two full-time, on staff programmers, along with a full-time IT manager, enable the highest level of quality control, minimizing potential errors and omissions difficulties. This totally paperless system allows for greater efficiency when marketing quotes. Our automated renewal system provides for enhanced customer service. And our submission system keeps our agent informed every step of the process.

Unique Structure with Dedicated Regional Sales Managers

S.H. Smith & Company is made up of a unique structure that promotes a strong partnership with our retail community. What does this mean for you? Our experienced sales team serves as the liaison between you and our in-house product experts to ensure that you have direct access to the best service possible.

Something to Think About

When was the last time your specialty broker offered to do a policy comparison for you, or a product seminar/webinar? When was the last time your broker offered to co-travel with you to give a presentation to an insured? These are just a few of the back room capabilities that we offer to our clients as a means to expand into new, untapped opportunities so that our clients can grow their business and better accommodate the needs of their customers.

Our job is to make you successful. We do this by offering superior service, expertise in a wide range of niche industries and products, and unmatched abilities in market selection and policy construction. We have the finest portfolio of markets and the brightest, most energetic and capable staff in our industry.